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emilyjaneAsked on December 9, 2014 at 9:20 PM
Hi,
One of our forms is displaying the message "This form is currently unavailable" on submit. I looked through your forum and there is mention of limits of number of submissions being set or expiration dates but I dont have those settings (see screenshot). This form has worked in the past, Im not sure what changed. Im including a URL to a test page so you can try it. Please let me know how this can be fixed.
Thanks,
Emily
Page URL: http://emilykuntz.com/tests/jotform.html -
jonathanReplied on December 10, 2014 at 7:12 AM
Hi Emily,
I initially was able to see the issue also when I test the jotform http://www.jotformpro.com/form/23456307023951 on your website
but after I toggle the Enable/Disable status of the form, it fixes the issue.
User guide: http://www.jotform.com/help/180-How-to-Enable-Disable-a-Form
When I test submit again, I can now see the Thank You page properly.
Please check again if now resolved. Inform us if issue persist.
Thanks.