What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    This form is currently unavailable

    Asked by emilyjane on December 09, 2014 at 09:20 PM

    Hi,

    One of our forms is displaying the message  "This form is currently unavailable" on submit.  I looked through your forum and there is mention of limits of number of submissions being set or expiration dates but I dont have those settings (see screenshot).  This form has worked in the past, Im not sure what changed. Im including a URL to a test page so you can try it.  Please let me know how this can be fixed.

    Thanks,

    Emily

    Page URL:
    http://emilykuntz.com/tests/jotform.html

    Screenshot
    unavailable form disable form form status
  • Profile Image
    JotForm Support

    Answered by jonathan on December 10, 2014 at 07:12 AM

    Hi Emily,

    I initially was able to see the issue also when I test the jotform http://www.jotformpro.com/form/23456307023951  on your website

     

    but after I toggle the Enable/Disable status of the form, it fixes the issue.

    User guide: http://www.jotform.com/help/180-How-to-Enable-Disable-a-Form

    When I test submit again, I can now see the Thank You page properly.

     

    Please check again if now resolved. Inform us if issue persist.

    Thanks.