My account is being suspended

  • nedabar
    Asked on December 10, 2014 at 12:06 AM

    Hi There, I am using the form for university work and I need the file upload feature but unfortunately my form is suspended.

    Is it possible to get my form back?

    Thank  you.

  • Ashwin JotForm Support
    Replied on December 10, 2014 at 8:20 AM

    Hello nedabar,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you.

    Thank you!