What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Paid for a year but my account has been disabled

    Asked by paul.armsby on December 10, 2014 at 04:23 AM

    We have paid for a full years professional licence but the forms are still disabled causing us huge problems.. 

    my account professional
  • Profile Image
    JotForm Support

    Answered by Charlie on December 10, 2014 at 09:38 AM

    Hi,

    My apologies for the inconvenience that this might have caused you. I see that you have open up a duplicate thread here: http://www.jotform.com/answers/472577. My colleague is already on it and will provide you an answer on that. Please refer to the link provided.

    Thank you.