What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account is autosuspended

    Asked by oyabiket on December 10, 2014 at 06:03 AM

    oluşturduğum formu sitede görebiliyordum

    şu anda not found diyor

    http://www.butikoya.com/site/tedarikci-formu

    http://www.butikoya.com/site/is-basvuru-formu

     

    not found disabled form disabled form not found
  • Profile Image
    JotForm Support

    Answered by Jan on December 10, 2014 at 10:50 AM

    Hi,

    I checked your account and it is showing that it is Autosuspended. I checked your form and I did not see anything suspicious. It was suspended automatically b our phishing detector tool. We recommend you to build the form in English and then use the Language Translator tool.

    Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic,French and other similar languages, therefore most of the forms made in these languages are automatically suspended. 

    Here's a guide on how to translate your form in other languages. (http://www.jotform.com/blog/91-Create-Multilingual-Forms-for-a-Global-Audience)

    Here's another helpful answer. (www.jotform.com/answers/447134#447248)

    Hope this helps. Let us know if you have any question.

    Thank you.

     

  • Profile Image

    Answered by oyabiket on December 10, 2014 at 02:27 PM
     To be able to send emails from this address we must verify your email address. Please copy the verification code below to the SMTP Account Wizard:

     Verification Code: 915dc5e951c8d9f51d28dbcc2a2e76eb
     
     
    hello,
    I done 
    but not found :(
  • Profile Image

    Answered by raul on December 10, 2014 at 04:38 PM

    I went ahead and whitelisted your forms since I didn't find anything wrong with them.

    Please check them on your side and let us know if the issue persists.
    Thank you.