Account is autosuspended

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    oyabiket
    Asked on December 10, 2014 at 06:03 AM
  • Profile Image
    Jan
    Answered on December 10, 2014 at 10:50 AM

    Hi,

    I checked your account and it is showing that it is Autosuspended. I checked your form and I did not see anything suspicious. It was suspended automatically b our phishing detector tool. We recommend you to build the form in English and then use the Language Translator tool.

    Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic,French and other similar languages, therefore most of the forms made in these languages are automatically suspended. 

    Here's a guide on how to translate your form in other languages. (http://www.jotform.com/blog/91-Create-Multilingual-Forms-for-a-Global-Audience)

    Here's another helpful answer. (www.jotform.com/answers/447134#447248)

    Hope this helps. Let us know if you have any question.

    Thank you.

     

  • Profile Image
    oyabiket
    Answered on December 10, 2014 at 02:27 PM
     To be able to send emails from this address we must verify your email address. Please copy the verification code below to the SMTP Account Wizard:

     Verification Code: 915dc5e951c8d9f51d28dbcc2a2e76eb
     
     
    hello,
    I done 
    but not found :(
  • Profile Image
    raul
    Answered on December 10, 2014 at 04:38 PM

    I went ahead and whitelisted your forms since I didn't find anything wrong with them.

    Please check them on your side and let us know if the issue persists.
    Thank you.