What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Get PDF in submission is not working.

    Asked by shearmanos on December 10, 2014 at 07:39 AM
    Also if I go to the Submissions page the "Get PDF" is also not working.
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    JotForm Support

    Answered by Charlie on December 10, 2014 at 11:11 AM


    Can you try the following.

    1. Clear your form's cache 

    2. Clear your web browser's cache 

    3. Try using different web browsers. 


    If the above solutions did not work, please do get back to us and we'll investigate it further.

    Thank you.