What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Forms are not going into my email
When you said your forms are not getting into your email are referring to the submissions? Like if someone fills up your form then click submit, you should be receiving a notification email.
I can see that your account is active and you haven't reach your submission limit yet. You should be able to received notifications as long as you set it up correctly.
These guides might be helpful.
I also checked your mail logs and I can see that submissions were sent successfully.
[2014-12-10 11:49:50] Submission #294039389922835122 Form #41926059505154 SENT to email@example.com from firstname.lastname@example.org via MANDRILL
[2014-12-10 10:31:48] Submission #294034708441117263 Form #41926059505154 SENT to email@example.com from firstname.lastname@example.org via MANDRILL
[2014-12-10 10:00:35] Submission #294032835632217709 Form #41926059505154 SENT to email@example.com from firstname.lastname@example.org via MANDRILL
[2014-12-10 08:56:33] Submission #294028993781555403 Form #41926059505154 SENT to email@example.com from firstname.lastname@example.org via MANDRILL
Can you please check your spam folder as well.
Hope this helps. Let us know if you still have any questions.
In addition to that, your email is not on the bounce list either.
Please check your notifier settings. I found out that the sender name is blank.
Sender Name: Make sure you assign it to a field from your form where the user enters her name (usually the"Name" field -or similar)
You can just select JotForm as the sender name if you like.
Note: If you leave the "Sender Name" with "Please Select" as a value, e-mail servers will likely reject messages coming from our servers as SPAM. This will cause the recipient's address to end up in our bounce list.
Hope this helps! Thank you!