What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Reset password not be received in my email

    Asked by GSDR on December 10, 2014 at 08:27 AM
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    JotForm Support

    Answered by Charlie on December 10, 2014 at 11:41 AM


    Did you try using the "Forgot Password" in the log in window?


    Please do take note, the email that you should enter in the Forgot Password field is the email associated with the registered account username GSDR

    Also, please do check if the email was moved to your spam or trash folder.

    Let us know if you are still having problems regarding this.

    Thank you.