What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Would you explain the 100 submissions per month included in the free version?

    Asked by IndigoMartha on December 10, 2014 at 09:46 AM

    Is this a total of 100 submissions for all active forms?  So if I have 3 different forms posted for employees, if form A has 70 responses submitted, forms B and C will only be able to accept a total of 30 responses between them for the rest of the month.

    When the monthly limit has been reached, how is the form affected?  Can it still be opened?  Will the user see a message that data was not submitted?  Can data be saved in the form and retrieved later?


    Thank you.

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    JotForm Support Manager

    Answered by Jeanette on December 10, 2014 at 12:28 PM

    Your assumption is correct on regards to monthly limit, free accounts have 100 submissions as total.

    When the monthly limit is reached, the account goes overlimit and the forms become disabled, so your users will not be able to see the form. Data already submitted will remain intact and can be retrieved later on, once you upgrade or until the counter gets reset on the first day of the next month.