What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I edit JotForm Template form?

    Asked by KeepToledoCreative on December 10, 2014 at 11:04 AM
    Page URL:
    http://form.jotform.us/form/20875248420150

    template gallery template form use template edit template form
  • Profile Image
    JotForm Support

    Answered by david on December 10, 2014 at 01:36 PM

    Hi,

    The form you referenced actually belongs to another account.  It is associated with the username "sipsip1017".  You will not be able to edit this form from your account.  You can clone the form from the URL provided in your first post:

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Or if you are the owner of the account housing the form and would like it moved to your current account, just login to "sipsip1017" and request form ID#20875248420150 to be moved to your current account.  Let us know and we will be happy to move it.

  • Profile Image

    Answered by KeepToledoCreative on December 10, 2014 at 04:31 PM
    The letter of reference form is a hyperlink embedded in the template I listed in my first email. I can’t edit it from that template. And when I type it directly into my browser, I’m unable to edit it.
    Jerry Brown
    CEO
    Madison Avenue Marketing Group
    Direct (419) 724-7310
    [cid:image001.jpg@01D01496.4A5C0960]
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on December 10, 2014 at 05:59 PM

    Hi Jerry,

    If I understand correctly, you were trying to use the template form from the JotForm Template Gallery?

    Although I could not find this jotform http://www.jotform.us/form/20875248420150 in the Template gallery anymore. The owner must have removed it already.

    To be able to use the template forms from the template gallery, please follow this user guide

    User guide: http://www.jotform.com/help/106-How-to-Use-the-Form-Templates

    Hope this help. Please inform us if you need further assistance.

    Thanks.