What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mobile form layout issue on Form Designer?

    Asked by antoniooi on December 10, 2014 at 12:13 PM
    3. Are you defaulting the form layout to mobile form layout (responsive design) without respecting the user's choice as long as the user is using the Form Designer?
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    JotForm Support

    Answered by Mike_T on December 10, 2014 at 02:50 PM

    We have some @media rules added by default to improve the mobile layout when you save the form in Form Designer. Also, the issue might be caused by the Input Width specified in Form Designer.

    We should probably have some clean theme without the extra CSS to avoid the confusion. I have attached a ticket to this thread and escalated it to our Development Team.

    We will get back to you with update as soon as we have any news on this.

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    Answered by antoniooi on December 10, 2014 at 11:13 PM

    What is it have to do with "form width" when it was working fine without the new form designer? Notice that you have your Make this form responsive check box too, and it is UNCHECKED by default, and what on earth that you guys default it to support mobile layout (full-length fields) even though it is UNCHECKED? That check box is just being presented to the users FOR FUN?

    Just wanted to change 1 single button template and your form designer changes my entire form to make it goes haywire................... If your new form designer is too "greedy" and not working, you better revert it back to the old for Christ sake!

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    JotForm Support

    Answered by Welvin on December 11, 2014 at 08:18 AM

    What is it have to do with "form width" when it was working fine without the new form designer?

    -It's used to control the entire width of the input fields of your form. It's not for the individual field as you can change from the form builder.

     

    Notice that you have your Make this form responsive checkbox too, and it is UNCHECKED by default, and what on earth that you guys default it to support mobile layout (full-length fields) even though it is UNCHECKED?

    -I think there's still a difference between checking and unchecking this option from the form designer tab. But by default, form rendered to the form designer will turn into a responsive one.

     

    That check box is just being presented to the users FOR FUN?

    -No, it's used to adjust forms for responsive designs.

     

    If your new form designer is too "greedy" and not working, you better revert it back to the old for Christ sake!

    -The form designer is still on its beta version. We welcome feedbacks and suggestions! We are improving the form designer on a daily basis. Stay tuned for more updates.

    -You can still use the form builder to style your form - using the Inject CSS feature: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes. If you need help with it, just please let us know! We are here 24/7.

    Thank you and have a great day!

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    Answered by antoniooi on December 11, 2014 at 08:39 AM

    No, I just want to use back your OLD button style template so that it can have a consistent design with the rest of my form! I want back the old button style changer! How am I going to inject custom CSS in accordance to your predefined button style??????

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    JotForm Support

    Answered by Welvin on December 11, 2014 at 10:04 AM

    I understand! In that case, remove the custom CSS codes to your form that was injected by the form designer. Follow the same guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes. All codes before the below line are all injected by the form designer:

    /* | *//*__INSPECT_SEPERATOR__*/

     

    I want back the old button style changer! How am I going to inject custom CSS in accordance to your predefined button style??????

    -Unfortunately, button style is not available in the form builder anymore. Clicking the Button Style redirects you to the form designer. Everything will be alright soon. If you need help with custom button style, let us know! We can do it for you.

    -You can use the CSS helper to control/override the button style with your own style:

    You can copy the custom CSS codes to this guide https://www.jotform.com/help/118-Submit-Button-CSS-CSS3.

    Thank you for your understanding!

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    Answered by antoniooi on December 11, 2014 at 10:18 AM

    I don't think you get my point, forget about it.

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    JotForm Support

    Answered by Welvin on December 11, 2014 at 12:11 PM

    I'm so sorry! Anyway, this thread is already forwarded and assigned to our developers. If there are updates, you should know it to this thread.

    Thank you very much!