How to hide empty fields in our email notifications?

  • 3tl
    Asked on December 10, 2014 at 12:39 PM
    Also due to all our clients filling in our form when we receive submissions it shows all of the boxes and questions, I would like to know if the email sent to us is able to show only populated fields.
  • Kiran Support Team Lead
    Replied on December 10, 2014 at 3:02 PM

    It can be achieved by enabling the option to hide empty fields on Email from Advanced settings in the Form preferences.

    How to hide empty fields in our email notifications? Image 1 Screenshot 20

    Please refer to the following guide that can guide you through step by step process. 

    https://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts

    Let us know if we can be any further help. Thanks!