What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms not sending notifications to users

    Asked by ctobraces on December 10, 2014 at 01:17 PM

    We are not receiving the notifications for our NP Phone Slips when we submit a JOT form. we are having to go into JOT to retrieve them manually. 

    Thank You, 


    Ruby Mathew

    Central Texas Orthodontics


    Page URL:

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    JotForm Support

    Answered by Mike_T on December 10, 2014 at 03:58 PM

    Thank you for contacting us.

    Your form email notification recipient was listed in our bounce list. Now we have removed your recipient from the bounce list, so the email delivery should be restored.

    Link to the related guide:

    How to remove your email address from bounce list

    If you need any further assistance, please let us know. We will be happy to help.