What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Geolocation widget displaying New York as a default (starting) location instead of users

    Asked by CORElectric on December 10, 2014 at 05:08 PM

    Hello,

     

    This is happening on our website. 

     

    Here is a link of our site.

     

    http://ored.oakridgetn.gov/contact/

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    Answered by raul on December 10, 2014 at 06:19 PM

    I was able to reproduce the issue in my testing form.
    Let me forward this to our back end so they can check it and see why this is happening.

    Please allow some time for them to evaluate the issue and once an update shows up, you'll be notified here.

    Thank you.

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    Answered by CORElectric on December 11, 2014 at 08:01 AM

    Thank you for responding.  That sounds great, and we look forward to hearing from you!

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    JotForm Support

    Answered by Charlie on December 11, 2014 at 09:59 AM

    In behalf of my colleague, you are most welcome.

    I see that this concern has already been assigned to one of our developers. We will hear an update from them if they have fixed the problem.

    Thank you for understanding. 

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    JotForm Support

    Answered by widgets on February 05, 2015 at 12:49 AM

    Hi, sorry for the late update but the original issue about NY as the default point position of the map has now been fixed.

    Please take a look and let us know if the problem still persist!

    Regards,
    Widget Team