Submit button not working?

  • eupton
    Asked on December 10, 2014 at 5:59 PM

    Him 

    we are having an issue with our form. When we try to run a test of it, we get to the end click submit, but then it times out. I was able to have success using my smart phone, but it is not working on a laptop/CPU. Any ideas?

  • jonathan
    Replied on December 10, 2014 at 7:18 PM

    Hi,

    I checked your jotform http://www.jotform.us/form/43272991800153

    but I could not reproduced the issue reported using my laptop to submit the form.

    I was able to reach the payment screen  upon submission.

    Submit button not working? Image 1 Screenshot 30

     

    the Paypal screen

    Submit button not working? Image 2 Screenshot 41

     

    Are you not able to see the payment screen when you tried test submission on your end?

    Try clearing your browser's cache also. Perhaps, the cache could be the one causing issue on your browser.

    Hope this help. Please inform us if issue persist.

    Thanks.