- euptonAsked on December 10, 2014 at 05:59 PM
we are having an issue with our form. When we try to run a test of it, we get to the end click submit, but then it times out. I was able to have success using my smart phone, but it is not working on a laptop/CPU. Any ideas?
- JotForm SupportjonathanAnswered on December 10, 2014 at 07:18 PM
I checked your jotform http://www.jotform.us/form/43272991800153
but I could not reproduced the issue reported using my laptop to submit the form.
I was able to reach the payment screen upon submission.
the Paypal screen
Are you not able to see the payment screen when you tried test submission on your end?
Try clearing your browser's cache also. Perhaps, the cache could be the one causing issue on your browser.
Hope this help. Please inform us if issue persist.