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  • Profile Image

    The print button does not work when the form is embedded to my website

    Asked by rdrollinger on December 10, 2014 at 10:15 PM

    1.  Print option does not work from the form page

    2.  The phone number option on the form is incompatible with smart phones.  You have a ( )  Parentheses around area code which prevents smart phones from dialing number on the form received.

     

    Please reply.

    Page URL:
    www.polarbearpuppies.com/PuppyApplication.html

    print does not work Form Page phone number
  • Profile Image
    JotForm Support

    Answered by Welvin on December 11, 2014 at 07:33 AM

    Hi,

    It's probably because of a script conflict between your website and the form embed codes. Re-embedding your form using our iframe method should fix that: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Your problem related to the phone number field has been moved here as a new thread: http://www.jotform.com/answers/473352. Will attend to it shortly.

    Thank you!