What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The print button does not work when the form is embedded to my website

    Asked by rdrollinger on December 10, 2014 at 10:15 PM

    1.  Print option does not work from the form page

    2.  The phone number option on the form is incompatible with smart phones.  You have a ( )  Parentheses around area code which prevents smart phones from dialing number on the form received.


    Please reply.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on December 11, 2014 at 07:33 AM


    It's probably because of a script conflict between your website and the form embed codes. Re-embedding your form using our iframe method should fix that: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Your problem related to the phone number field has been moved here as a new thread: http://www.jotform.com/answers/473352. Will attend to it shortly.

    Thank you!