What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    With a PayPal enabled form, is there a way to track that a payment was successfully processed by PayPal?

    Asked by cqcamptx on August 04, 2010 at 10:36 PM
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    Answered by cqcamptx on August 04, 2010 at 10:50 PM

    I see from other answers in the forum that Pending Submissions will provide a view into form submissions that did not complete the payment.  It would be helpful to expose a binary "paid/not paid" field for inclusion in reports.

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    JotForm Founder

    Answered by aytekin on August 06, 2010 at 03:44 AM

    If you see a submissions page, it means that is paid. If the payment is not completed, it will only show up on Pending Submissions button.