Smart Phone can't dial phone number because of the parenthesis around the area code

  • rdrollinger
    Asked on December 11, 2014 at 7:31 AM
    2.  The phone number option on the form is incompatible with smart phones.  You have a ( )  Parentheses around area code which prevents smart phones from dialing number on the form received.
  • Welvin Support Team Lead
    Replied on December 11, 2014 at 7:37 AM

    Hi,

    In that case, I would suggest enabling Mask Input to your Phone Number field:

    Smart Phone cant dial phone number because of the parenthesis around the area code Image 1 Screenshot 30

    You can configure Mask Value not to use the parenthesis.  Or, you can also use Textbox field with numeric validation:

    Smart Phone cant dial phone number because of the parenthesis around the area code Image 2 Screenshot 41

    Thank you!