What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do you remove the JOT FORM logo that shows at the top of the email when it comes in your email?

    Asked by Larry Jones on September 30, 2011 at 12:34 AM

    I am trying your product and see that when a form is submitted at the top is your logo can it be removed so my client dont know?

    Second if i wanted this installed on my server after i reach a 1,000 users how do i get more? And if i cancel someones account due to non payment do i gain that user back in my 1,000 total?




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    Answered by brx250 on September 30, 2011 at 03:50 AM

    Hi Larry,

    First of all, thank you for using JotForm.

    You can omit the logo from your Auto-Responder email by following these steps:

    1. Navigate to your form.

    2. Click "Email Alerts" under the "Setup & Embed" tab.

    3. Choose "Auto-Responder" from the list.

    4. You can then delete the image/logo.

    5. You can also edit your email content with the provided toolbars.


    As for your second question, if you want JotForm license to be able to install everything on your local server, please send your inquiries to contact@interlogy.com.

    Hope this helps. Regards.


    Albert | JotForm  Support