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    Changing color scheme in form designer doesn't change anything to the form

    Asked by Jessica Arce  on December 11, 2014 at 10:33 AM

    I was working in the Form Designer, until I can not see the changes I do in the color scheme. I have tried closing and opening again my form, but it doesn't work.

    I hope you can help me. 

    Page URL:
    http://form.jotform.us/form/43435932689164

    Screenshot
    can't change form designer doesn't work and closing
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    JotForm Support

    Answered by Welvin on December 11, 2014 at 12:44 PM

    Hi Jessica,

    I think that's because of your current session. You are using a guest account so I would suggest creating an account first: http://www.jotform.com/signup/. We can move the form manually if the system will fail to automatically move it to your registered account.

    After that, assuming that you are now logged into your account, reload the form back to the form designer. If changing the color scheme still doesn't work, then I would advise removing the current custom CSS codes that were injected by the form designer to your form. You can access the custom CSS codes by following this guide: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes. Remove everything from the CSS area. Save your form and reload it again to the form designer.

    Thank you!