What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error 404 when jotform redirect to the Thank you page

    Asked by Alphamale1 on December 11, 2014 at 02:05 PM

    Hello,

    when I filled the form, it redirect to the page http://loadmasterboattrailer.com/thank-you

    if you go directly to that page, it workes fine, but if you filled the form, jotform redirect to the same page but instead of the page, an error 404 appears

    Do you know why this happens?

    Page URL:
    http://loadmasterboattrailer.com/

    Screenshot
    JotForm uploads png hello
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    JotForm Support

    Answered by Kiran on December 11, 2014 at 04:31 PM

    I've tried submitting your JotForm from Home page and Thank you page as well. But I was able to see the Thank you page for the both submissions. Were you able to fix this issue? 

    Please check and let us know if the issue still persists with the URL where you are filling the form. We will be happy to look into this issue further.

    Thanks!!

  • Profile Image

    Answered by Alphamale1 on December 12, 2014 at 10:29 PM

    This was fixed by our team. Thank you.

  • Profile Image

    Answered by Shadae on December 13, 2014 at 07:41 AM

    Hi Alphamale1,

    Thank you for providing us with an update, we are happy to know that you were able to get the issue resolved.

    Please feel free to contact us if you need further assistance.

    Thank you.