- NoahAsked on December 11, 2014 at 03:19 PM
I have embedded the form into my website at taxrefundlock.com.
on the jotform.com website, the form is correctly laid out (name is patient intake form); however, on the taxrefundlock.com website, it is not showing in the same manner as in the jotform website. The form is called Personal Information Update on the taxrefundlock.com website.
Specifically, the Spouse name and the social security number column are not viewing properly.
Please take a look and provide me with a solution. Thank you for your cooperation.
- JotForm Support ManagerJeanetteAnswered on December 11, 2014 at 05:00 PM
Seems like you have a problem with the alignment of the fields. Please check this guide to help you with Form Field Positioning
You can use shrink, expand, move up, move down, or move to a new line properties until you get the desired effect.
On a note aside, I see you have created that form in a guest account. You must sign up a free account with us in order to have more room (100 submissions), because guest account only allow 20 submissions per month. When you register the new account, we can move the forms to it if necessary.
- NoahAnswered on December 12, 2014 at 09:31 AMJeanette,
I will create an account. the alignment of the fields are correct in the
guest account. however, once the form is embedded in the website
taxfundlock.com the alignment changes. I will sign up for a free account.
Please look into it again. I am not sure what to do.
- NoahAnswered on December 12, 2014 at 09:51 AMJeanette.
I have created an acoount and I am not able to access any of the forms
listed. It allowed me to choose the template forms. The template I had
previously created I do not have access to it.
- NoahAnswered on December 12, 2014 at 10:01 AMJeannette,
I am able to find the original form I had created in guest. (name of form
was patient intake form)
The form in jotform is was aligned correctly.
- raulAnswered on December 12, 2014 at 11:24 AM
Please open your form in the form editor and right click the "Spouse Name" field and then click on the "Move to a new line" option. Also do this for the "1st Dependent" and "2nd Dependent" fields.
Once you made these changes, your form should look like this cloned version of your form: http://form.jotformpro.com/form/43454982230960
Let us know if this is what you're trying to accomplish. If it is, you can also clone the demo form to your account.
- personalinfoAnswered on December 14, 2014 at 09:51 AMRaul,
Yes that is what I' m trying to accomplish. However, I am not able to
locate the form I had created to in my guest account. but the form that
was in my guest account was properly aligned.
I have tried to clone it myself, I log on to the jotform website and am not
able to do anything there except look at the templates that are available
I am not able to clone the form you presented into my website
- JotForm SupportWelvinAnswered on December 14, 2014 at 01:28 PM
This form: http://www.jotform.us/form/43237048522148 is in your my forms list. You can search the form using its ID:43237048522148.
If there's no result, I would suggest to logout then clear your browsers cache and cookies for Jotform. Login again and you should now see the form.