We are not getting any email notifications of made submissions

  • VyperSoft
    Asked on December 11, 2014 at 6:23 PM
    We are also not getting any email notifications.
  • Ben
    Replied on December 11, 2014 at 6:56 PM

    Hi,

    I just took a look and based on our logs, it seems that you are being sent the emails and that they did not bounce back.

    [2014-12-11 18:25:20] Forum-Reply SENT to vypersoft@gmail.com from noreply@jotform.com via MANDRILL
    [2014-12-11 17:17:59] Submission #294145478897366537 Form #43446736222151 SENT to vypersoft@gmail.com from noreply@jotform.com via MANDRILL
    [2014-12-11 17:14:37] Notification Test SENT to vypersoft@gmail.com from noreply@jotform.com via MANDRILL

    Can you please check your spam, trash and bulk folders of both your email client (if you use one) and the webmail account and let us now how it goes.

    Best Regards,
    Ben