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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    When does the submissions count start and reset with paid accounts?

    Asked by vanessadsouza92 on December 12, 2014 at 07:21 AM

    In the monthly subscription, does the month start from the date of upgradation or does it count only the remaining days in the current month??

    count monthly subscription
  • Profile Image

    Answered by Ben on December 12, 2014 at 10:03 AM

    Hi Vanessa,

    Your billing date is the one when you make the first purchase, but your submissions are counted from the start of the month to the end of the month.

    What this means is that on every 1st of each month you will get your submissions count reset back for you.

    Do let us know if you have any further questions.

    Best Regards,
    Ben