What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is the 100Mb available space in the free account?

    Asked by jay mitchell  on December 12, 2014 at 09:31 AM

    what is the 100MB available space on your free account - if someone sends me a 1 MB file does that count towards to 100 MB

    count available space 100Mb
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    Answered by Carina on December 12, 2014 at 10:56 AM

    Yes, these 100Mb available space are for you to receive and save your submissions in your Jotform account. So if someone sends you a file of 30Mb, you will only have more 70 Mb until you delete that submission(s).

    Please make sure you don't exceed this limit as it may result in the disabling of your forms due to overlimit reasons, until you free up some space.

    Let us know if you need more assistance.