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Attachment in Notification EmailAsked by tdiintl on December 12, 2014 at 12:08 PM
Hi! Just this week our emailed notifications for jotform are including a jpg attachment. They've never included an attachment before, can anyone explain why it would be doing this? I've included a screenshot of the email and the url for one example.
email JotForm jpg and
I cloned the form and made a test submission but no image was sent:
Please try creating a new email notification to see if it solves.
Let us know if the problem persists.
I'll try that when I get time, but the problem is I have hundreds of forms. I don't have time to redo all of the notification emails right now.
I don't mind trying this to fix it later, but what I don't understand is why did this just start out of nowhere? I've never gotten an attachment before on an email notification from Jotform.
We do apologize for any inconvenience that was caused. It may have been a glitch in the system that caused this issue.
Can you confirm if you are getting an attachment on all of your email notifications, or is it happening on a specific form?
Please inform us if recreating the email notification resolves the issue.
Great news! This feature is now available.
Files uploaded to your form can now be sent as attachment on email notifications. Please give it a try and let us know if you have any feedback:
You can read more about it on our article blog here