- tdiintlAsked on December 12, 2014 at 12:08 PM
Hi! Just this week our emailed notifications for jotform are including a jpg attachment. They've never included an attachment before, can anyone explain why it would be doing this? I've included a screenshot of the email and the url for one example.
- CarinaAnswered on December 12, 2014 at 01:44 PM
I cloned the form and made a test submission but no image was sent:
Please try creating a new email notification to see if it solves.
Let us know if the problem persists.
- tdiintlAnswered on December 16, 2014 at 10:11 AM
I'll try that when I get time, but the problem is I have hundreds of forms. I don't have time to redo all of the notification emails right now.
I don't mind trying this to fix it later, but what I don't understand is why did this just start out of nowhere? I've never gotten an attachment before on an email notification from Jotform.
- ShadaeAnswered on December 16, 2014 at 12:06 PM
We do apologize for any inconvenience that was caused. It may have been a glitch in the system that caused this issue.
Can you confirm if you are getting an attachment on all of your email notifications, or is it happening on a specific form?
Please inform us if recreating the email notification resolves the issue.
- JotForm SupportjonathanAnswered on June 29, 2016 at 04:57 AM
Great news! This feature is now available.
Files uploaded to your form can now be sent as attachment on email notifications. Please give it a try and let us know if you have any feedback:
You can read more about it on our article blog here