Attachment in Notification Email

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    Asked on December 12, 2014 at 12:08 PM

    Hi!  Just this week our emailed notifications for jotform are including a jpg attachment.  They've never included an attachment before, can anyone explain why it would be doing this?  I've included a screenshot of the email and the url for one example.

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    Answered on December 12, 2014 at 01:44 PM

    I cloned the form and made a test submission but no image was sent:

    Please try creating a new email notification to see if it solves.

    Let us know if the problem persists.

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    Answered on December 16, 2014 at 10:11 AM

    I'll try that when I get time, but the problem is I have hundreds of forms.  I don't have time to redo all of the notification emails right now.

    I don't mind trying this to fix it later, but what I don't understand is why did this just start out of nowhere?  I've never gotten an attachment before on an email notification from Jotform.

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    Answered on December 16, 2014 at 12:06 PM

    Hi tdiintl,

    We do apologize for any inconvenience that was caused. It may have been a glitch in the system that caused this issue.

    Can you confirm if you are getting an attachment on all of your email notifications, or is it happening on a specific form?

    Please inform us if recreating the email notification resolves the issue.

    Thank you.

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    Answered on June 29, 2016 at 04:57 AM

    Great news! This feature is now available.

    Files uploaded to your form can now be sent as attachment on email notifications. Please give it a try and let us know if you have any feedback:

    You can read more about it on our article blog here