What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Disabled

    Asked by cuba.heal on December 12, 2014 at 12:48 PM

    I am in the process of creating this form: 

    http://www.jotform.com//?formID=43401171853347#

    Why is this now disabled?

     

    Page URL:
    https://www.facebook.com/pages/MARKETPROFILEFX/238454922848605?ref=pag<br/>e_internal&amp;sk=app_684336108254110

    JotForm style size font
  • Profile Image

    Answered by val on December 12, 2014 at 02:02 PM

    Hi,

    Your account have been automatically suspended by our phishing detection system because you have this form "Win Contest thousand dollars with the market for profile forum"  which was found guilty of a phishing activity.

    Please check our Terms of Use for more clarification:

    http://www.jotform.com/terms/

    Feel free to let us know if you need further assistance.

    Thanks.

  • Profile Image

    Answered by cuba.heal on December 12, 2014 at 02:22 PM
    Thanks for your answer. is my account suspended?
    the term Phishing in Terms of Use is clear as below
     
    as in You agree that Company may terminate your JotForm Service immediately If a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately 
     
    Non of the above applied on my form.
    We are registered company and making normal contest and we don't request any personal information's mentioned under Phishing.
  • Profile Image

    Answered by cuba.heal on December 12, 2014 at 02:26 PM

    Please be informed that this specific phrase is been removed. We are very sorry. can we get our account active? We have other live forms affected by this mistake. Thanks

  • Profile Image

    Answered by val on December 12, 2014 at 02:33 PM

    Hi,

    I removed your suspension and your account has now been activated.

    Please feel free to contact us if you need any further assistance.

    Thanks.