Request to remove submission limit on competition form

  • Profile Image
    aquades
    Asked on December 12, 2014 at 12:55 PM

    My form is taking part in the competition and because of the fact that users are testing her, she was over the limit. Now it is locked and not visible :(

    I'm surprised that this happened at all. Unlock please my form and remove the limit on the competition.

    Thank you

    http://www.jotform.com/awards/nominee/#item/Andrey

     

  • Profile Image
    aquades
    Answered on December 12, 2014 at 02:17 PM

    Thank you! Now everything is OK.

  • Profile Image
    Mike_T
    Answered on December 12, 2014 at 02:20 PM

    Thank you for contacting us.

    The issue has been fixed now. Unfortunately, there is no direct way for us to change the limit for competition forms only. However, since you are a winner, you have won a lifetime Professional plan as a part of the prize. Your account has been upgraded to the Professional plan, so you can receive up to 100,000 submissions per month.

    Feel free to contact us if you need any further assistance. We will be happy to help.