Over SSL limit - From to be disabled

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    Asked on December 12, 2014 at 02:14 PM

    I received an email saying that my form will be disabled because I am over my SSL submission limit.  I had the form inside a gadget on Google sites and didn't realize that doing so submitted the results over SSL even though I didn't select SSL when I went to embed my form.  I have since changed that option to open the form on the the Jotform site but I want to make sure that my form will not get disabled on Monday as stated in the email.  Can I have my SSL limit set down to 9 of 10 so I it won't disable?

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    Answered on December 12, 2014 at 03:23 PM


    Since you have already taken care of the SSL submissions, I went ahead and reset your limits.  We are only able to do this once per account however.  Should you go over your limits again you will need to upgrade in order to keep you forms active.

    Let us know if you have any further questions and we will be happy to help.