What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long will service be restored

    Asked by jbowers on December 12, 2014 at 06:53 PM
    service down server down
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    JotForm Support

    Answered by jonathan on December 12, 2014 at 08:48 PM

    Hi,

    We apologize for any inconvenience caused. 

    All services are now restored. It was a brief interlude, but our backend support were able to resolved the issue immediately.

    Please retry again.

    Inform us if there are still issue.

    Thanks.

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    Answered by jbowers on December 13, 2014 at 11:35 AM

    I am still receiving the same error over and over.  

    JotForm is currently unavailable.

    The most likely causes:

    The server is down for maintenance,.... etc.

     

    Also, my form will have about 200 variables, is that too many?  

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    JotForm Support Manager

    Answered by Jeanette on December 13, 2014 at 09:51 PM

    Really sorry about this.This issue is now solved, please do get back to us if the problem persist.

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    Answered by jbowers on December 14, 2014 at 03:19 PM

    I am STILL getting the server error, and, even more frustrating, things like column settings that used to work (using form builder) don't work anymore.  Please help!