What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I need to cancel my account, but the transaction will not go through on PLIMUS

    Asked by isaiahhdreps on September 30, 2011 at 11:20 AM


    Payment Details:


    Isaiah Cole                              Order Reference Number: 60877506

    HDReps                                           Account Number: 38578116

                                                      Order Date: 08 Aug 2011




    Product                                     Qty     Unit Price    Ext. Price


    JotForm Premium Monthly Subscription          1    $         9.95   $         9.95


                                                              Total: $         9.95

  • Profile Image

    Answered by JotFormHelper on September 30, 2011 at 07:04 PM

    JotForm Will Help You Soon!

    Thank You For Using JotForm

    (Im just a forum helper!) 

    -Y H

  • Profile Image
    JotForm Support

    Answered by mliz on September 30, 2011 at 10:27 PM


    Your account has been cancelled  you  will not be charge again however it will stay Premium until the period you have already paid for expires. Once the paid period is up the account will be automatically downgraded to the free type.

    Thanks for using JotForm.