What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why has my form been disabled?

    Asked by Agata Pawlowski on September 30, 2011 at 12:26 PM

    When attempting to submit form error message occurs that form has been disabled.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by idarktech on September 30, 2011 at 03:07 PM

    Hi Agata,


    I wasn't able to find any problems with your form as i have tested it here:http://jotform.com/form/12501257350, so the problem was in your webpage where the form was embedded, if you could increase the inline frame height then that would show the entire form, and all would be clickable.

    Please do let us know if the problem still persist. We will wait for your response.


    Kindest Regards,


  • Profile Image

    Answered by brx250 on October 01, 2011 at 12:33 AM

    Hi Agata Pawlowski,

    First of all, thank you for using JotForm.

    You might have accidentally disabled your form while testing it. You can check that by:

    1. Click "Preferences" under the "Setup & Embed" tab.

    2. Under the "General Settings" tab, click "Status" field.

    3. Make sure to select "Enabled".

    However, I've tried replicating your issue on my end and everything seems to be fine. I would like to look into this further but in order for me to do so, I might need additional details regarding to it. If you could also provide some screenshots of the error you're seeing, that would be great.

    We will be waiting for your reply.


    Albert | JotForm Support