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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I keep getting the following code when trying to add a widget to my form: Error 522 Ray ID: 197fb9468d3d0f39

    Asked by AmerDamer on December 13, 2014 at 12:26 AM

    The widget seems to load and then this error shows up.

    It's the "roommate request" field.

    Page URL:
    http://form.jotform.us/form/43348936453160

    ray id error widget fails to load Field Multiplier error 522 522 error
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    Answered by val on December 13, 2014 at 10:54 AM

    Hi,

    Upon checking your form and tried testing, I wasn't able to see any error on your form. If you can send us a screenshot that would be best to assist you.

    Thanks.

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    JotForm Support

    Answered by abajan on December 13, 2014 at 11:28 AM

    @AmerDamer

    I was able to replicate the error but just once while loading your form at its http://www.jotform.us/form/43348936453160 version but not at the http://form.jotform.us/form/43348936453160 one. So, the Field Multiplier widget is definitely already inserted but apparently it's loading intermittently. In an effort to resolve the issue I have cleared your form caches. Please let us know if the problem persists.

    Thanks and our apologies for any inconvenience caused.

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    Answered by AmerDamer on December 13, 2014 at 11:32 AM

    Thank you!  I just went to the form and it seems to be working fine now.  Much appreciation.  How did you clear my form caches?  Is that something I can do on my own?

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    JotForm Support

    Answered by abajan on December 13, 2014 at 07:18 PM

    Glad I was able to help you. Yes, there's a way to do this on your own. If you're logged in to your account, in the menu at the top of this page you'll see a button that looks like the top half of a torso. Click it and then click Account:


    Then click Settings > Clear Cache:

    Do inform us if you need further help with anything else.

    Cheers

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    Answered by AmerDamer on December 13, 2014 at 07:42 PM

    Great - thanks!