I keep getting the following code when trying to add a widget to my form: Error 522 Ray ID: 197fb9468d3d0f39

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    AmerDamer
    Asked on December 13, 2014 at 12:26 AM

    The widget seems to load and then this error shows up.

    It's the "roommate request" field.

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    val
    Answered on December 13, 2014 at 10:54 AM

    Hi,

    Upon checking your form and tried testing, I wasn't able to see any error on your form. If you can send us a screenshot that would be best to assist you.

    Thanks.

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    abajan
    Answered on December 13, 2014 at 11:28 AM

    @AmerDamer

    I was able to replicate the error but just once while loading your form at its http://www.jotform.us/form/43348936453160 version but not at the http://form.jotform.us/form/43348936453160 one. So, the Field Multiplier widget is definitely already inserted but apparently it's loading intermittently. In an effort to resolve the issue I have cleared your form caches. Please let us know if the problem persists.

    Thanks and our apologies for any inconvenience caused.

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    AmerDamer
    Answered on December 13, 2014 at 11:32 AM

    Thank you!  I just went to the form and it seems to be working fine now.  Much appreciation.  How did you clear my form caches?  Is that something I can do on my own?

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    abajan
    Answered on December 13, 2014 at 07:18 PM

    Glad I was able to help you. Yes, there's a way to do this on your own. If you're logged in to your account, in the menu at the top of this page you'll see a button that looks like the top half of a torso. Click it and then click Account:


    Then click Settings > Clear Cache:

    Do inform us if you need further help with anything else.

    Cheers

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    AmerDamer
    Answered on December 13, 2014 at 07:42 PM

    Great - thanks!