What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How does monthly subscription work

    Asked by vanessadsouza92 on December 13, 2014 at 07:09 AM

    If i upgrade for monthly (not yearly) submissions on the 20th of a month for say 10,000 submissions but i do not exhaust the limit by the end of the month, will i have to pay again on the 1st of next month to avail the remaining submissions??

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    JotForm Support

    Answered by BDAVID on December 13, 2014 at 08:27 PM

    The submission limit will reset on the 20th when you are charged, making a double payment for the same cycle will not reset it,  if you will be exceeding the limit, then we recommend you to upgrade to the next plan to fit your needs.

    If you have another question non-related to this one, please open a new thread, we will be glad to assist you.