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    i cannot login to my account

    Asked by cheryl  on December 13, 2014 at 10:24 AM

    when I try to find my account it says user name not found but I have had this account for years.

     

    Please help.

     

    account name: joannejuda@gmail.com

    my account name User Name find
  • Profile Image
    JotForm Support

    Answered by BDAVID on December 13, 2014 at 09:32 PM

    I did no find any account with your email address "joannejuda@gmail.com", however I found a notification sent to that email address stating that your email address was changed to cnaughton6517@yahoo.com on your account jjuda.

    If you are trying to get access to the jjuda account and you do not remember the password, simply hit "Reset password" and the email reset instructions will be sent to cnaughton6517@yahoo.com, if this is not the account you are referring to, please let us know what the account username is, or share the URL of one of your forms.