- cherylAsked on December 13, 2014 at 10:24 AM
when I try to find my account it says user name not found but I have had this account for years.
account name: email@example.com
- JotForm SupportBDAVIDAnswered on December 13, 2014 at 09:32 PM
I did no find any account with your email address "firstname.lastname@example.org", however I found a notification sent to that email address stating that your email address was changed to email@example.com on your account jjuda.
If you are trying to get access to the jjuda account and you do not remember the password, simply hit "Reset password" and the email reset instructions will be sent to firstname.lastname@example.org, if this is not the account you are referring to, please let us know what the account username is, or share the URL of one of your forms.