What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    exceeds the time to load.

    Asked by JumboCdp on December 13, 2014 at 12:09 PM
    I'm having problems to open some forms exceeds the time to load.
    Page URL:
    http://form.jotformpro.com/form/43384550654963

    open
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 13, 2014 at 10:04 PM

    We are very sorry about that, we had a downtime caused by a flood of connections due to a DDoSattack. Our engineers worked really fast in order to get back everything to normal.

    While this downtime lasted around 1 hour, it caused some forms not to be correctly served for a longer time frame. However, all is back to normal.

    Kind regards.