What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why are forms so slow coming up?

    Asked by coryzeti on December 13, 2014 at 01:40 PM

    There are times, like now, when my form takes a LONG tim to load (like 30 seconds) ...why is that?? Thanks Cory



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    JotForm Support Manager

    Answered by Jeanette on December 13, 2014 at 10:30 PM

    We really sorry about all these inconveniences. We had a downtime yesterday as stated here

    While the DDoS attack was rapidly blocked, it caused our servers to be down for around an hour, and some of our users' forms were not displayed for a longer time. However, the issue is now solved.

    If the issue continues in your side, please give us your blog link so we can inspect further and assist you.