What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms aren't working

    Asked by simplybikes on December 13, 2014 at 02:28 PM

    We have forms on a couple of our pages that aren't working correctly:

     

    http://www.simplystreetbikes.com/sell-your-bike

     

    http://www.simplystreetbikes.com/motorcycle-financing

     

    http://www.simplystreetbikes.com/careers

     

    Please help fix them ASAP!

    Page URL:
    http://www.simplystreetbikes.com/careers

    Screenshot
    style size font www
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    JotForm Support Manager

    Answered by Jeanette on December 13, 2014 at 10:41 PM

    We truly apologize for this inconvenience. We had a downtime yesterday as stated here Our servers are very stable.

    However, even much larger and wider-known websites are not exempt of DDoS attacks. While this attack was rapidly blocked, it caused our servers to be down for around an hour, and some of our users' forms were not displayed for a longer time. However, the issue is now solved.

    We appreciate your understanding on this.