- iiba_gacAsked on September 30, 2011 at 05:25 PM
Click on Excel. Click on Save button. Nothing happens. I do not get the option to browse folder and enter the filename for saving the Excel spreadsheet. I was thinking that maybe the Save option just writes to a standard Excel file name in a directory/folder set up in preferences. I used the search functions for all files created today and found no file created by JotForm.
I do use the workaround to "Open" with Excel and save from Excel.
- JotFormHelperAnswered on September 30, 2011 at 05:55 PM
JotForm admin support will help you soon!
(Im just a forum helper!)
- mythryllAnswered on September 30, 2011 at 06:37 PM
Depending on browser settings, some browsers automatically download and save files to a designated folder. You can set your browser to prompt you which directory to save it to.
I think by default, when you are saving your report without any changes the filename starts with the form name followed by the date and time.
- JotForm FounderaytekinAnswered on October 04, 2011 at 05:24 AM
Have you resolved this issue? If you haven't can you tell us the URL of the form that has this report?