What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am having problem with access to the site at all Forms !!

    Asked by DedersSP on December 14, 2014 at 09:50 AM

    , parece ser algum problema com o https:// 

     

    Page URL:
    http://www.jotformpro.com/form/43366643112955

    site JotForm uploads jpg
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    Answered by Itajuibesacolas on December 14, 2014 at 11:29 AM

    Estou tendo o mesmo problema. Para mim parece que aumentaram a "segurança" com o função CAPTCH que esta dando conflito, pois o acesso é automático (robo), e estão pedido confirmação/validação para mostrar o formulário, onde deveriam fazer apenas para o envio.

     

    Tentei usar o Iframe code, e link direto mas para mim não funcionou, se conseguir outra alternativa me avise.

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    JotForm Support

    Answered by Kiran on December 14, 2014 at 02:58 PM

    We apologize for the inconvenience this may have caused you. The issue is related to the DDoS attack that was made by Brazil based IP addresses. We've blocked some of those IP address in which your IP address might got affected in this range. So, you are not able to view your JotForms.

    Here is the incident report for the issue : 

    http://jotformstatus.com/post/105049547226/downtime-between-7pm-and-8pm-est-on-dec-12-2014   

    Our backend team is aware of this issue and working on it to resolve at the earliest possible. I'm also forwarding your thread to our back end team so that you'll be updated as soon as we have update in this regard.

    @Itajuibesacolas

    The issue reported by you shall be addressed in a separate thread.

    http://www.jotform.com/answers/475332 

    Thank you!!

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    JotForm Support

    Answered by steve on December 14, 2014 at 09:39 PM

    Hello,

    We're very sorry for the inconvenience. There was a cyber attack from Brazil last week, and we unfortunately had to restrict many of the computers coming from Brazil. This limitation should be lifted shortly, I believe by tomorrow. Thank you for your patience and understanding while we bring everyone's forms back online.

    -Steve

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    JotForm Support

    Answered by ashwin_d on December 15, 2014 at 03:57 AM

    Hello,

    We have received the confirmation from our back end team that the Brazil IP addresses are now enabled. That should have resolved the issues you were having.

    Do check and get back to us if the issue persists.

    Thank you!