What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All my forms are not working

    Asked by maromano on September 30, 2011 at 05:29 PM

    All of our forms are not recording the information registered.
    After you click submit the page goes blank and does not update the database
    Appears only https://secure.jotform.com/submit.php the link and the page is blank.
    What happened?

    Page URL:
    http://www.jotform.com/form/12725417248

  • Profile Image

    Answered by JotFormHelper on September 30, 2011 at 05:52 PM

    JotForm support administrators will help you soon!

     

    (Im just a forum helper!) 

    -Y H

  • Profile Image
    JotForm Support

    Answered by mliz on September 30, 2011 at 11:30 PM

    Hi,

    I made a test submission using the form you have included and the data was posted in the Submissions section of your account. I was redirected to the correct thank you page url as set in the form response. In addition I also received the notifciation the auto responder set.

    Are you still experiencing this problem from your end?

    Regards.