What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Formulários não são exibidos - Online forms not loading on the website

    Asked by psedemandasocial on December 14, 2014 at 05:06 PM

    Olá!

    Nossos formulários estava todos online e funcionando. No entanto, agora não estão mais sendo abertos.

    Qual o problema?

    Brazil ip blocked blocked ip
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    JotForm Support

    Answered by jonathan on December 14, 2014 at 06:16 PM

    Hi,

    We recently have issue of denial of service attack that our backend team were able to trace to be originating from IP addresses from Brazil. We have blocked some IP address range from Brazil.

    Since your IP is also located in Brazil, it must have been affected also.

    I will forward your concern to our higher team support so that they can offer a solution to the issue.

    We will let you know here for any updateon the status.

    Thanks.

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    JotForm Support

    Answered by jonathan on December 14, 2014 at 06:18 PM

    You can also checked JotForm status using this link http://jotformstatus.com/

     

    Thanks.

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    Answered by gorila01 on December 14, 2014 at 06:33 PM

    I'm having the same problem, 

     

    If block, please surrender my paid.

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    Answered by jorgesporleder on December 14, 2014 at 07:08 PM

    Estou tendo o mesmo problema

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    Answered by pinhopro on December 14, 2014 at 07:32 PM

    Estes asnos baniram o BRASIL INTEIRO por causa de alguns computadores que estavam efetuando um ataque de DDOS.

     

    Eu estou com o mesmo problema na https://foxbit.exchange/  

     

    Estou perdendo dinheiro no registro dos usuários. 

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    Answered by flycaeli on December 14, 2014 at 07:58 PM

    Estou com o mesmo problema. Como podem fazer isso ?? Banir o Brasil inteiro. O problema ainda não voltou ao normal e não vi ainda nenhuma solução para resolver isso.


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    JotForm Support

    Answered by steve on December 14, 2014 at 09:46 PM

    Hello,

    We're very sorry for the inconvenience. There was a cyber attack from Brazil last week, and we unfortunately had to restrict many of the computers coming from Brazil. This limitation should be lifted shortly, I believe by tomorrow. Thank you for your patience and understanding while we bring everyone's forms back online.

    -Steve

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    JotForm Support

    Answered by ashwin_d on December 15, 2014 at 03:47 AM

    Olá flycaeli,

    Recebemos a confirmação da nossa equipe de back-end que os endereços IP Brasil agora são ativados. Isso deveria ter resolvido os problemas que estavam tendo.

    Não verificar e voltar para nós, se o problema persistir.

    Obrigado!