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accracorpAsked on December 14, 2014 at 6:33 PM
Are there any API limits? We are using a form to collect data and process to our CRM software. During testing it worked fine. However we are now receiving the following error:
{"responseCode":403,"message":"API-Limit exceeded","info":"http:\/\/api.jotform.com\/docs#submission-id"}
Any ideas on how to increase this limit?Can someone from Jotform support please get back to me about the above?
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Ashwin JotForm SupportReplied on December 15, 2014 at 4:48 AM
Hello accracorp,
Yes there are limits on the API requests. In free account it is limited to 1000 request but in premium account you can have 10000 requests per day.
I have sent your request to our back end team to increase the limits. We will get back to you as soon as we have any update form them.
For now, I have reset your API limits and you should not get the error message for next 10000 requests.
Thank you!
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eee Chief Technology OfficerReplied on December 18, 2014 at 3:38 AM
You can change your package to Economy or Professional to increase the API access limit.
- Economy 20,000 reqs/daily
- Professional 50,000 reqs/daily
Kindest Regards,
- Ertugrul.