Retrieve Deleted Submission?

  • gzenergy
    Asked on December 15, 2014 at 5:08 AM

    Hi,

     

    I was working on Jotform on Saturday and i was editing details on a job and when i pressed save it disappeared and its not came back on? It was located in NEW CALL CENTRE LOADER - APRIL 2014 the job number is GZ6846

     

    Thanks

     

    Ross

  • Charlie
    Replied on December 15, 2014 at 8:53 AM

    Hi Ross,

    Unfortunately, we can't retrieve deleted submissions. But, you can check a copy of that submission in your email, when a submission has been done it will send an email with information attached to it.

    Regarding the editing of your submission, you can see it here. Click the "Edit" button at the right.

    Retrieve Deleted Submission? Image 1 Screenshot 30

     

    When your in edit mode, you will not have a save button, instead, you will need to re-submit the form to be edited. 

    Retrieve Deleted Submission? Image 2 Screenshot 41

     

    I hope this helps. Let us know if you need further assistance on this.

    Thank you.