What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Access Inquiry

    Asked by Nyachwo Teopista  on December 15, 2014 at 06:34 AM

    I have been given a link to reach the YAP Uganda Volunteer Training Registration Form but when i clicked it was showing Form Over Quota, so they sent me an autoreply with two other links. these links don't contain the form I need however I have managed to see a similar form which was used last year in Tanzania. How can I best access the jotform I want?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on December 15, 2014 at 09:35 AM


    I'm not sure if I understood you correctly. Are you viewing the form given by another person or organization? If upon viewing the form you see that it is over quota, it means that the owner of the form has already reached it's limit when in comes to his subscription plan, this disables the owner's forms. I would suggest that you contact the owner of the form.

    Also, when you said "access the jotform you want", did you meant getting or cloning that form? Or just viewing and doing a submission on that form? If you want to clone a form, you can use this guide that we have, How to Clone Existing Form from a URL.

    I hope this helps. Let us know if you need more information on this.

    Thank you.