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    Fit Forms Integration: no data in notification email from submitter's Facebook Profile

    Asked by konformusa on December 15, 2014 at 07:35 AM

    Seems like the integration works, but when I read the email / submissions, there is no data in the fields that are coming from Facebook.

    Any ideas? The fields are just blank.



    This is a re-post of a comment on How to create a Facebook Application for your Fit Forms Integration?

    Submissions email no data
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    JotForm Support

    Answered by Welvin on December 15, 2014 at 10:25 AM

    Hi,

    Please let us know the URL of the affected form so we can check this for you. I have just tried it here and all the information are submitted without any issues. Screenshot:


    Empty fields are private information to my profile. Fit Forms integration will only get the information which are public to Facebook Profile. Private Information are not included.

    Thanks