Captcha is Being Asked Everytime in JotForm Website

(Português - Brasil)

Ao acessar qualquer link do site JotForm ou JotForm Pro é solicitado a inserção do CAPTCHA conforme print anexado.

(Inglês - USA)

By accessing any link JotForm or JotForm Pro site is prompted to insert the CAPTCHA as attached print.

This is a security feature from CloudFlare. If you are using DHCP IP and the series of IP's has a bad reputation online then more likely you will be seeing this screen.

It filters IP to prevent our site from bots or any other threats online. This security layer is just to test whether the visitor is bot or a real person. Once you have completed this challenge your IP should be recognized and the next time you visit the site you will no longer see that screen.

You can also check this article by CloudFlare, CloudFlare Captcha Challenge on Website.

I hope this helps. Let us know if the problem is a specific widget or the main website itself.

Thanks

Good Morning,

Unfortunately the problem continues, I am trying to use the tool for my work and this CAPTCHA prompt appears every time access any page of the site, in the Annex are the prints to prove.

Work at Telefonica Brazil and enjoyed this tool, I am trying to develop a form of mapping coverage gaps GSM / 3G / 4G, I'm sure you will be very useful tool, for sure we will make a partnership in the future, it must your help with this annoying captcha lol!

If they want to come into direct contact with me, use the email: cristiano.iglesias@telefonica.com

Sorry for my English :)

Now the CAPTCHA this appearing all the time, I am trying to edit the variables and the request captcha appears as popup...

Hi,

Apologies for the inconveniences, the reason is that we receive a DDoS attack for the past days from IPs located in Brazil, that is why CloudFlare is doing a Captcha check.

But I believe that the problem has already been resolved, and because this seems to be happening more frequent than the normal, I'll escalate this to our developers so that they can take a closer look. We'll receive a notification when an update has been made.

For the meantime, you can do the following to troubleshoot:

1. Clear Browser Cache

2. Clear Form's Cache

3. Try using a different web browser.

Apologies again for the inconveniences.

Thank you.

@casajaya2

To further assist you, I've created a separate thread for your concern. Please refer to this link for an update: http://www.jotform.com/answers/477541

Thank you.

Thank you for agility in response, do what you asked!

Thank you for updating us. If you need further support please let us know, as we are here to help.