What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    One more step Please complete the security check to access widgets.jotform.io

    Asked by crossfitbauru on December 15, 2014 at 11:00 AM

    Hello,

    I'm seeing this message and users just can't fill the forms. Can you guys help me?

    http://honsha.org/dllm/

    Also, i'm seeing this message at jotform editor as well.

    Thanks,

    Renan

    Page URL:
    http://honsha.org/dllm/

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    JotForm Support

    Answered by ashwin_d on December 15, 2014 at 12:47 PM

    Hello Renan,

    I'm sorry for the inconvenience caused to you.

    It must be asking you to input captcha text for security reasons by CDN. I would suggest you to verify the captcha text and that should solve your problem. It's just an one time process and it should not be displayed again.

    Do get back to us if the issue persists.

    Thank you!

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    Answered by Renan  on December 16, 2014 at 12:16 PM

    Hi Ashwin, thank you, but everyone is seeing that message. I sent the link for other people.

    I'm using other forms of JotForm and they are OK; But this one is showing the message and actually we are losing subscribers, because they can't finish the form. Please, check:

    http://www.honsha.org/dllm/

    One more step Please complete the security check to accesswidgets.jotform.io

    Thanks,

    Renan

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    JotForm Support

    Answered by david on December 16, 2014 at 01:23 PM

    Hi,

    We recently experienced a denial of service attack originating from Brazil.  Our hosting provider is unfortunately now requiring a one time per IP address security check for Brazilian users until the issue is resolved.  This is to ensure that services for those users continue without interruption.  We are very sorry this is occurring but it should not be permanent.

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    Answered by crossfitbauru on December 16, 2014 at 08:40 PM

    Ok David, thank you. We are waiting...

     

    Renan

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    JotForm Support

    Answered by Charlie on December 16, 2014 at 09:08 PM

    Hi Renan,

    As my colleague had advised, please do let your users know that a security check will need to be filled out to proceed. You can read more about the DDoS attack in our end here in this link: http://jotformstatus.com/.

    Our upper management is already aware of it and our currently resolving the problem.

    Thank you.

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    JotForm Support

    Answered by david on July 29, 2015 at 01:11 PM

    Hi,

    The translation of your request is not coming through so well.  If you wouldn't mind creating a new thread and letting us know a bit more detail regarding your issue, we will be happy to help.

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    JotForm Support

    Answered by Boris on March 13, 2016 at 06:20 AM

    @saeful, your question regarding what JotForm is about has been moved to a thread of its own, where we will assist you with your query:

    http://www.jotform.com/answers/793541

    Thank you.

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    Answered by abbas raja  on May 07, 2016 at 05:27 AM

    attention required

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    Answered by Carina on May 07, 2016 at 05:47 AM

    @abbas raja

    Please open a new thread and let us more details in order for us to able to assist you.

    Let us know if we can assist you further.   

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    Answered by Akaka  on June 10, 2016 at 06:26 AM

    What is causing this web message? "One more step Please complete the security check to access ...

    Akaka

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    JotForm Support

    Answered by EltonCris on June 10, 2016 at 07:15 AM

    @Akaka  

    If that question is related to JotForm, please open a separate thread here and provide more details about the problem so we can assist you further.

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    Answered by Rohit  on August 16, 2016 at 02:53 PM

     

    Hi This is Rohit, i want to use this form builder in this Govt Jobs website, but there is something problem, how to implement captcha in this form, please need your help
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    JotForm Support

    Answered by Boris on August 16, 2016 at 03:02 PM

    @Rahit, please open a new support thread when in need of any assistance, where we will be able to fully attend to any questions or issues you might have. A new support thread can be opened by going to the following page:

    https://www.jotform.com/contact

    Your question regarding implementing a captcha has now been moved to a support thread of its own, where we will be assisting you shortly. Your support thread is here:

    https://www.jotform.com/answers/907846

    Thank you.

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    Answered by Jobstelangana.in  on September 01, 2016 at 05:47 AM

    hi Rohit i am also suffering from that type of problems please anyone help me.

    http://jobstelangana.in

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    JotForm Support

    Answered by Boris on September 01, 2016 at 08:11 AM

    @Jobstelangana, your question has been moved to a support thread of its own, where we will be assisting you with the issue you are reporting. Your support thread is here:

    https://www.jotform.com/answers/922098

    For anyone else, if you need any assistance, please open your own dedicated support thread so we can assist you with due care and without any confusion:

    https://www.jotform.com/contact

    Thank you.