What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Capcha not working

    Asked by magicando on December 15, 2014 at 12:40 PM

    Hi there,

    In the form at http://www.magicando.com.br/pt/agendamento2.php

    the capcha is not showing and the customer cannot submit the form. Apears that try to load forever.

    How I must proceed?

    Thanks,

    Luis Laurito

    Page URL:
    http://www.magicando.com.br/pt/agendamento2.php

    www thanks cannot submit and
  • Profile Image

    Answered by magicando on December 15, 2014 at 12:42 PM

    Sorry, I removed the field and added again. Looks like that it fix the problem.

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    JotForm Support

    Answered by david on December 15, 2014 at 01:38 PM

    Hi,

    Occasionally when we update code it may cause old code to load.  Removing and re-adding things does usually fix this.  Rather than doing that every time though, I would recommend trying to clear your forms' cache first.  This will also allow for updated code to load:

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    Let us know if you have any further questions and we will be happy to help.