What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Não estou conseguindo fazer o uploud de imagem

    Asked by lucasperon on December 15, 2014 at 02:17 PM

    O uploud da imagem esta dando erro

    Screenshot
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 15, 2014 at 03:54 PM

    I am able to upload a file on formID 42815846024960 with no problem, do you have this form embedded in a webpage? If so, please share with us the webpage link so we can further inspect it.

     

  • Profile Image

    Answered by lucasperon on December 16, 2014 at 06:26 AM

    Ainda não estou conseguindo fazer o uploud.

     

    O problema persiste. Já utilizei vários navegadores e vários computadores, e o problema é o mesmo.

  • Profile Image

    Answered by lucasperon on December 16, 2014 at 06:31 AM

    Utilizei o aplicativo de demonstração do Widget Image Uploud Preview, e tambem estou com o mesmo problema.

  • Profile Image

    Answered by Shadae on December 16, 2014 at 09:33 AM

    Hi lucasperson,

    I was also able to upload a file on your form successfully.

    Are all the computers that you are running the test on, on the same network?

    Can you also inform us if you have the form embedded on a webpage or you are using the direct link?

    We await your response to better assist you.

  • Profile Image

    Answered by lucasperon on December 16, 2014 at 10:16 AM

    Já tentei reiniciar minha rede nem abrir de outros computadores.

     

    Alguém pode me ajudar?

  • Profile Image

    Answered by lucasperon on December 16, 2014 at 10:30 AM

    Essa é a mensagem de ero que aparece na tela. Os computadores estão ligados na mesma rede, ja tentamos reinicia-la, mas em vão.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 16, 2014 at 12:07 PM

    There are several reasons why a 403 Forbidden error might come up, to solve it try this:

    - Clear your browser cache. Even  though you are able to login to your JotForm account, there might be some cookies that are preventing the form to load the widgets server.

    -For now I've whitelisted your IP address. If this does not resolve the problem then let us know.