What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Change Credit Card on File

    Asked by flchandler on December 15, 2014 at 06:00 PM
    credit card change credit
  • Profile Image
    JotForm Support

    Answered by Charlie on December 15, 2014 at 09:23 PM

    Hi,

    Have you tried updating your credit card under the Upgrade option in your Account settings?

    You can do this by navigating to your Account-Settings->Upgrade->Payment Method

     

    Let us know if it works for you. We'll wait for your response.

    Thank you.